Industry Dive Playback: The Last Mile Showdown

Balancing Cost Pressure and Customer Expectations

Originally presented as part of a virtual event hosted by Supply Chain Dive and Retail Dive

Access this exclusive recording featuring Nate Skiver, Founder of LPF Spend Management, and Sarah Barnes-Humphrey, Host of the Let’s Talk Supply Chain podcast, in a practical discussion facilitated by Cody DeArmond, VP with ShipStation API.

Our April survey revealed a critical tension: 75% of consumers worry about rising costs—yet 69% say they’ll still switch brands for better delivery. Meanwhile, fulfillment costs have become merchants’ top concern.

Watch now to discover practical strategies to:

• Cut operational costs
• Retain price-sensitive customers
• Transform last mile delivery into your competitive advantage